All posts by Inka

Healthy workplaces go beyond preventing illness and promote good health

Britain’s Healthiest Workplace has found that employees with flexible hours and the ability to work from home report lower absences and greater job satisfaction, and consider themselves to be in better physical and mental health. Those with inflexible hours, who are office-based and who face long commutes, are less productive and in poorer health. Continue reading

Honeydew Engage Fair Processing Notice

In this fair processing notice, “The client” or “the controller” means employer organisations, who contract Honeydew services. “Personal information” means information about the employees of the client, and from which the employee could be identified, including information which may be protected under the privacy or current data protection laws. Continue reading

Honeydew’s call centre partner entered for record number of awards

Honeydew’s contact centre partner, Ventrica, goes from strength to strength. Ventrica help deliver Honeydew’s Day-1 Absence Reporting service, which runs on the Engage platform.

Record number of awards for customer service in the last three years

This year Ventrica has already won awards for ‘Best Outsourcing Partnership’ and ‘Best Advisor’ in the London & South East Contact Centre Awards and are up for a record five awards in the European Contact Centre and Customer Service Awards that are announced at the end of November. Continue reading

Right to annual leave can’t be bought out

Did you know that EU law prevents employers from carrying over the first four weeks of employees’ statutory annual leave? The only exception is when an employee is unable to take the leave because of sickness absence. If the leave is not taken, it is lost.

In the UK, employees are guaranteed 5.6 weeks of annual leave. Employers cannot give employees payment in lieu of their statutory minimum annual leave entitlement.

Continue reading