Calls handled by trained data administrators - not machines!
Dedicated 03-number with a personal greeting and messages
80% of calls answered within 20 seconds
Immediate email and SMS alerts
Online tutorial videos
Manager training via webinars
Super user training on demand
Employee leaflets and flyers available to customise
Self-service holiday requests
Personal leave entitlements
Email notifications to manager and employee
Carry-over days supported
Team view holiday calendar option
Calendar feed for Outlook or Google Calendar
Employee updates handled via online forms, file uploads or automated API
Multi-tier organisation structure
Customisable work patters
Comprehensive absence reasons dictionary
Custom fields e.g. sick pay terms
Data access defined per user and easily granted or revoked
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