Category Archives: Absence management

Managing complex absence triggers easily

Does your organisation have fiendishly complex absence policy? Do you need to juggle a combination of different terms and conditions for different staff members? Does the policy change based on length of service? Do you want to track pro-rata allowances for part-time employees? If you answered ‘yes’ to any of these questions, Engage can help you manage the data.

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Absence management more essential work than ever

Do you struggle to record who on your payroll is isolating, shielding, furloughed or recently reported possible Covid-19 symptoms? Are you tired of keeping your teams updated with ever-changing public health advice? Is your company balancing the tightrope between safeguarding staff whilst staying in business? If so, you are definitely not alone. The good news is that a robust absence management system can help make these tasks easier. Below are a few points to illustrate why absence management is essential work in the era of Coronavirus, especially for those employing essential workers. Continue reading

Should I choose Admin-led or Nurse-led Day-1 Absence Reporting?

Absence is a management issue, not a medical one. That is why similar organisations with similar work profiles can have very different absence levels. The difference is not that the employees in one company are more ill. The difference is that one company is managing absence better than the other one.

Any absence is a cost to the employer, regardless what the line of work or sick pay policies. And if absence is not measured, it can’t be managed. Therefore, it’s always recommended to start recording absence ideally before it becomes a problem. However, if you’re looking for a solution to turn around a culture of poor attendance, it is never too late to start.

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Have you heard of First Day OH service, the new approach to early intervention?

Early intervention has always been our mantra. The sooner an absence is reviewed and the appropriate action taken to put a plan in place for a return to work, the better the outcomes. Short of spotting any warning signs for problem before it escalates to an absence, there’s no better time for early intervention than the first day of absence. We’ve shared some scary stats in the past that should give us enough reason not to be idle while an absence gradually becomes long term, but if you were wondering how to achieve this in practice, Day-1 OH could be the solution you’ve been looking for. Continue reading

Strategy to reduce sickness absence due to musculoskeletal disorders at Royal Mail

At the recent Health and Wellbeing @Work conference in Birmingham, Royal Mail’s Lead Ergonomist, Corinne Parsons, presented how they had planned their strategy for reducing absence due to musculoskeletal disorders. As background information Ms. Parsons highlighted that the main long-term sickness absence causes at Royal Mail are mental health (20%), musculoskeletal disorders (23%), and injury (23%). Furthermore, they have an ageing workforce and their workforce is 85% male. Continue reading

Healthy workplaces go beyond preventing illness and promote good health

Britain’s Healthiest Workplace has found that employees with flexible hours and the ability to work from home report lower absences and greater job satisfaction, and consider themselves to be in better physical and mental health. Those with inflexible hours, who are office-based and who face long commutes, are less productive and in poorer health. Continue reading

XpertHR absence survey 2017 shows rising absence levels

For the first time since 2009, XpertHR annual absence survey 2017 shows an average absence level above 3%. Among the 588 survey respondents that provided data on absence rates for 2016, the national average stood at 3.2% of working time, equivalent to 7.4 days per employee. To help compare with the preferred metric used in CIPD annual absence survey, this year’s median figure in XpertHR data was 6.6 absence days per employee. In 2016 CIPD reported a median level of 6.3 days per employee.  Continue reading

Tribunal fees to claimants to be scrapped

In July 2013, new fees were introduced to pursue disputes against employers in the tribunal courts to defer employees from lodging unfounded claims. Type A claims for sexual harassment, unfair dismissal and discrimination cost claimants £1,200. Type B claims to recover unpaid wages or holiday pay cost the employees £390. This has had a major impact on the number of claims processed by the tribunal courts. Continue reading