Tag Archives: new features

Keeping track of sick and fit notes

Under UK law, employees can self-certificate for the first 7 days of a sickness absence. After 7 calendar days they need to get a fit note from a doctor. The 1-week rule applies to everyone, regardless of how many days per week they normally work. The fit note is essentially a legal document that entitles the employee to statutory sick pay. Continue reading

Data exporting made easy with APIs

Engage helps employers keep complete absence records but it is not enough to have your Absence Data stored in Engage. You should be able to use your data to help with scheduling, payroll etc. Therefore, we are always working to improve the data flows to other HR applications. We don’t believe that your absence data should not be locked inside one system. Continue reading

SMS to absentees

If you subscribe to Honeydew’s Day-1 absence reporting service, Engage can send SMS reminders to absentees whose expected return date was today. These reminders are sent if the absence record has accidentally been left open. Now we’ve also added a further feature to the SMS reminders that will remind tomorrow’s returning employees to confirm their return. The message goes out  the day before the planned return. If you are coming back to work as planned, you can simply reply with the word CLOSE to confirm their return. If you are still absent, you’re asked to call the absence line to update their record. Continue reading

Automate your absence policy

Many HR teams spend a lot of time putting together a comprehensive absence policy. Sadly, their efforts are watered-down if managers don’t know or understand the policy, or if they forget to check what absences meet the trigger criteria. However, some absence triggers are so complex that you definitely need a computer to check who trips them. Working with spreadsheets is the worst enemy of a sophisticated absence management process. Never fear, Engage is here to help and automate your absence policy.

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Creating absence management tasks manually

Engage is normally configured to alert managers to events that trip company triggers. Often, these events should result in a review meeting, welfare call or potentially a referral to Occupational Health. These tasks are then logged in Engage to keep a complete record and receive reminders for anything that is still outstanding. As an additional option, managers can now choose to create a task manually, too. Continue reading

When do you expect to return to work?

A key part of capturing full absence data is knowing when the employee thinks they might be able to return to work. Engage absence registration forms have always had a date input field for the estimated return. However, a lot of absentees struggle to provide an estimated date because their situation can be very changeable day-to-day. Absence alerts remind employees to update their records wherever possible.

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Early intervention before the absence becomes long term

Most companies that have an absence policy define what is considered Long Term  Absence. There are management tasks linked to the categorisation of long term absences. Commonly, managers refer long term absentees to Occupational Health and organise a welfare meeting with the employee. Organisations should start these activities as soon as the manager identifies if the absence is likely to become long term.

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New smarter employee details form

More new features to announce: the new employee form has been updated and simplified. This will be welcome news for any new administrators since the new form is even easier to fill in than before. The changes improve the form’s usability and guide the user to enter the correct details without making mistakes. Click on the image to watch a short tutorial video to see what is new: Continue reading

Have you heard of First Day OH service, the new approach to early intervention?

Early intervention has always been our mantra. The sooner an absence is reviewed and the appropriate action taken to put a plan in place for a return to work, the better the outcomes. Short of spotting any warning signs for problem before it escalates to an absence, there’s no better time for early intervention than the first day of absence. We’ve shared some scary stats in the past that should give us enough reason not to be idle while an absence gradually becomes long term, but if you were wondering how to achieve this in practice, Day-1 OH could be the solution you’ve been looking for. Continue reading