The latest Honeydew Customer Satisfaction survey closed at the end of March. Engage software received an overall score of 4 out of 5. Out of the 203 respondents, 73% find Engage “easy” to use. Continue reading
Many HR teams spend a lot of time putting together a comprehensive absence policy. Sadly, their efforts are watered-down if managers don’t know or understand the policy, or if they forget to check what absences meet the trigger criteria. Some absence triggers are so complex that you definitely need a computer to check who trips them. Working with spreadsheets is the worst enemy of a sophisticated absence management process. Never fear, Engage is here to help.
Engage is normally configured to alert managers to events that trip company triggers. Often, these events should result in a review meeting, welfare call or potentially a referral to Occupational Health. These tasks are then logged in Engage to keep a complete record and receive reminders for anything that is still outstanding. As an additional option, managers can now choose to create a task manually, too. Continue reading
Does your organisation have fiendishly complex absence policy? Do you need to juggle a combination of different terms and conditions for different staff members? Does the policy change based on length of service? Do you want to track pro-rata allowances for part-time employees? If you answered ‘yes’ to any of these questions, Engage can help you manage the data.
Absence is a management issue, not a medical one. That is why similar organisations with similar work profiles can have very different absence levels. The difference is not that the employees in one company are more ill. The difference is that one company is managing absence better than the other one.
Any absence is a cost to the employer, regardless what the line of work or sick pay policies. And if absence is not measured, it can’t be managed. Therefore, it’s always recommended to start recording absence ideally before it becomes a problem. However, if you’re looking for a solution to turn around a culture of poor attendance, it is never too late to start.
More new features to announce: the new employee form has been updated and simplified. This will be welcome news for any new administrators since the new form is even easier to fill in than before. The changes improve the form’s usability and guide the user to enter the correct details without making mistakes. Click on the image to watch a short tutorial video to see what is new: Continue reading
Early intervention has always been our mantra. The sooner an absence is reviewed and the appropriate action taken to put a plan in place for a return to work, the better the outcomes. Short of spotting any warning signs for problem before it escalates to an absence, there’s no better time for early intervention than the first day of absence. We’ve shared some scary stats in the past that should give us enough reason not to be idle while an absence gradually becomes long term, but if you were wondering how to achieve this in practice, Day-1 OH could be the solution you’ve been looking for. Continue reading
New feature alert!
Great news for all absence managers, who are keen to dive deeper into their absence data. Engage now offers a fully customisable report option where you can filter the columns before you export the data set, to save time editing the spreadsheet manually.
The Custom Data Table offers all the same fields as the Comprehensive Absence Summary. Select from basic absentee details, like start and end dates, reason and duration as well as 12-month personal absence metrics. The report can also show what policy triggers have been hit and if any management action has been taken to follow up. Additionally, you can now include Employment terms – another new feature – and Cost per absence day in the same report. Continue reading
Hello 2019! New Year is a good time for a clearout and we’ve done just that in Engage this January. We start this new year by refreshing the look of our reports and by adding a script that automatically deletes old tasks that are more than 3 months overdue. Continue reading